Return Policy

Most of the items in our shop are handmade in our studio to perfection and some are of vintage finds. Therefore we cannot accept returns. Merchandise purchased maybe returned for an exchange within 3 days upon receipt of your item. Please email info@portobellojewelry.com with your order detail and we will provide you an exchange approval number. NOTE: Vintage merchandise, Custom items and sale items are final sale and cannot be returned or exchanged.